PRIVACY POLICY

Last Updated: February 26, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and shipping address
  • Order details, design specifications, and custom requests
  • Payment information (processed securely through our payment partners)
  • Communication preferences and feedback
  • Design files and artwork you upload for custom orders

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Send you updates about order status and delivery
  • Improve our products and services
  • Send promotional emails (with your consent)
  • Prevent fraud and ensure platform security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Shipping partners, payment processors, and manufacturing partners who help fulfill your orders
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt-out of marketing communications
  • Object to processing of your personal data

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@collarhood.com

Phone: +91 7976141577

Address: Jaipur, India